Thames Water is the UK’s largest water company, servicing millions of household customers across London and the Thames Valley.
From the evidence gathered so far, Professor Roberts believes that Thames Water has significantly underreported the number of pollution incidents which took place from its water and sewerage plants to the Environment Agency and Ofwat.
If you have paid for wastewater services provided by Thames Water during the period from 1 April 2020 to 4 March 2024, you may be entitled to compensation.
Please register here to stay up to date with the progress of the claim.
All documents related to Thames Water can be located here.